| I forgot my order serial number. |
| If you have purchased the game or screen saver you can get your order number from here.
http://www.dreamstripper.com/dsordernum.html |
| I lost all my activation Info |
| You can find your order number with the email address and last four of your credit card used to order DreamStripper.
Here
http://www.dreamstripper.com/dsordernum.html |
| I tried to order DreamStripper but it came up with an error? |
| Please make sure you typed all the information in correctly, check that have selected VISA or Mastercard.
Try it again, or you can send email to billing@dreamstripper.com |
| Can I install Dream Stripper on more then 1 computer at a time? |
| No You can not, you have a 1 computer License. But you can remove the License and then install and re license it on a new computer.
We allow you to register the program 4 times before you need to contact us.
Check out the License help web page http://www.dreamstripper.com/authhelp.html |
| I forgot the email I used when i bought Dream Stripper? |
| Please email support@dreamstripper.com with the purchase information. |
| I never got my activation email or order number |
| I have been seeing alot of orders come in and when the activation email goes out, the person has either put in an incorrect email address or there spam blocker have deleted the message.
I can't do much about it if you put in a bad email address or your spam blocks the email.
I try to respons ASAP to all support emails, and we even have a support phone number you can use, if we are not here leave us a message, but try email us first |
| When I enter my Machine ID and Site Code |
| When I enter my Machine ID and Site Code in the activation web page I get a bank screen with no activation ID.
If this happens to you please email or call support so we can reset your activation entry in our database. |
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